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Documenting business processes can help said employees know what they have to do, how they should do it, and how to complete those recurring tasks efficiently and effectively. Process documentation is the act of writing your business processes down and, preferably, storing that information in an accessible place. 📑įirstly, let’s discuss process documentation.

Having documented processes and procedures.

While that’s certainly true, there are a metric ton of other rewards that you and the rest of your company can reap.

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In the earlier quote from Ben Mulholland’s article, he mentions that a benefit of having an operations manual is that it can severely reduce human error. The benefits of having an operations manual Sign up for an account for free, add the above template to your account, and then follow the instructions in the template. Interested in creating an operations manual yourself? Human error is reduced to a minimum and everyone knows precisely what they need to do, who they might be waiting on, and who might be waiting on them to deliver results.” – Ben Mulholland, How to Create an Operations Manual for Your Business (and Avoid Nuclear War)įor insight into what the structure of an operations manual looks like, check out Process Street’s very own Operations Manual Template.Ĭlick here to get the Operations Manual Template! It’s a way of making sure that your team can reliably and efficiently carry out their tasks with consistent results. An operations manual is exactly that, but for your company. In it, you’ll be told what the model is, what the tire pressures need to be, and a myriad of other useful facts which are important to know, but not necessarily off by heart. Meanwhile, the operations manual mostly gives information about:Īn operations manual, then, concerns the nitty-gritty, every day details about working at the company in question.Īs my colleague, Ben Mulholland, succinctly puts it: The manual is created specifically for its employees, providing them with a resource to refer to when in doubt about who to contact, how to go about a task, or a certain business policy.Īn operations manual is different from an employee handbook, and it’s very common (not to mention strongly advised) for a business to create, establish, and have both types of documents.Īn employee handbook usually covers the company’s:īasically, it’s company culture-orientated. In fact, here’s a sneak preview of the templates that you’ll be getting for free!Īn operations manual (also known as an operating manual or a procedure manual) is a document that contains key information about a business and how it operates.

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ISO 9001 Internal Audit Checklist for Quality Management Systems.Internal Audit Procedure for an Operations Manual.

Checklist for Writing an Operations Manual.Or, if you just wanted the templates, grab them here:

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Use Process Street to take full control of your operations!.

7 (free!) superpowered operations manual templates.

The benefits of having an operations manual.

What’s the operations manual definition?.

Read the following sections to get clued up: To boot, I’ll provide you with a host of nifty operations manual templates, and tell you how Process Street can aid you with your manual!

In this post, I’ll further define what an operations manual is and the benefits of having an operations manual. That’s because an operations manual contains information about the company, the company’s hierarchy, roles and responsibilities, business policies, and key facts regarding processes and procedures.ĭon’t let your business fall into the same trap as the now-defunct fashion company.Ĭreate, implement, and audit an operations manual. If they’d have had an operations manual or some operations manual templates, however, I would’ve been able to complete a ton of work while they were focusing on other parts of the business. Unsurprisingly, the company went bust in 2019. (This company was part of the 22% that have no onboarding program.)Īnd because the team was always out of the office – attending photoshoots, meeting brands and retailers, going for their 17th coffee of the day at over-priced (and mediocre) cafés in London’s East End – it meant I was often alone in the office, wondering what the hell to do. And at the tender age of 19, it was my first introduction to the working world.īut my time there was largely spent in a state of bewilderment, wondering what tasks I should be focusing on, what the right processes for those tasks were, and what a successful end-result for those tasks would look like.

In a past life, I interned at a fashion company.